A task analysis is the one document that really spells out what the users’ experience is going to be before you design anything at all.
I think the process of task analysis ,and the document that comes out of the process, are some of the most interesting and useful things one does as a UX Designer or a usability specialist.
I also think that task analyses are underappreciated. It does takes time, energy and creative thought to come up with a useful task analysis and people are usually “chomping at the bit” to start design. They often don’t want to create a task analysis first.
So I decided to create a course on “How To Develop & Document A Task Analysis”. And then I put together this short video on 5 Ways a Task Analysis Results In Great Design:
Here’s a summary of the video.
5 Ways A Task Analysis Results In Great Design
- Quickly & efficiently document how the users are going to get their task done – Before you start storyboarding, designing screens, or creating user requirements documents, try creating a task analysis first. When you do a task analysis before design you are deciding on the most important and critical tasks and detailing in a simple diagram how the user is going to accomplish each one. All the work you do after this will be much more efficient because you will have hashed through lots of alternatives early on.
- Use the task analysis document to communicate critical design decisions BEFORE design – Not only will the task analysis help you in your design, it will help you communicate with others — stakeholders, programmers, visual designers.
- Get design agreement on the user experience early & upfront – By working on a task analysis you are making design decisions before design. So your whole team is coming to agreement on what the design will be like early and before design begins.
- Save time & re-work – Because you have worked through a lot of design decisions in order to create the task analysis you can save a lot of time and rework later. Instead of starting on design and then having to change all your storyboards or prototypes, you can work through the issues and decisions about the user experience before design and save yourself a lot of rework.
- Ensure that the design is accepted by the team AND matches the way your users want to do a task – When you work together with your team on the task analysis you are making a series of decisions that everyone buys into as the task analysis document gets created. Not only that, because a task analysis is describing how the users are going to complete a task, you are ensuring that the users’ point of view and desired process is incorporated into the task analysis. So when you design from the task analysis you will be designing a user experience the way the users want to do it.
If you are interested in the new course check it out at Udemy.com. And if you decide to try it, use the code 0812 during August for a special discount.