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How To Get People To Do Stuff: #3 — A Hard-To-Read Font Will Activate Logical Thinking

I am taking a chance here, because I know that the subject of fonts is always controversial, and if I say that you should use fonts that are hard to read I’ll be blasted by many of my readers! But I have to share this fascinating research on how mental processing changes in some surprising ways when people read text that is in a hard to read font vs. an easy to read font. Below is the video.

For more information check out:

Daniel Kahneman’s book Thinking Fast And Slow

and my new book (when it comes out in March 2013 — available for pre-order now at Amazon) How To Get People To Do Stuff

In a previous video on confirmation bias I talk about Daniel Kahneman’s idea of System 1 (quick, intuitive) thinking vs. System 2 thinking (slow, logical, analytical). Kahneman’s research shows that when a font is easy to read then System 1 thinking does its usual thing — makes quick decisions, which are not always accurate. When a font is harder to read, System 1 gives up and System 2 takes over. Which means that people will think harder and more analytically when a font is hard to read. I’m NOT suggesting you intentionally make fonts hard to read in the text you have at websites and in other places, but these findings do make me pause and think about whether we are all inadvertently or purposely encouraging people not to think about what they are reading.

Ok, let’s hear it! I know you will all want to weigh in on this one!

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100 Things You Should Know About People: #94 — Repetition Changes Your Brain

Drawing of a neuronHave you ever wondered what a memory is exactly and how it gets formed? You have hundreds, thousands, perhaps millions of memories in your brain. Songs you remember how to sing. Scenes from movies. Memories of last year’s holiday. Facts such as the names of all the planets, and on and on. Do you know what a memory is and how it gets created?

Neurons firing – There are 10 billion neurons in your brain that store information. Electrical impulses flow through a neuron and are moved by neuron-transmitting chemicals across the synaptic gap between neurons. Neurons in your brain fire every time you repeat a word, phrase, song, or phone number you are trying to memorize. Memories are stored as patterns of connections between neurons.

How a memory gets stronger — When two neurons are activated, the connections between them are strengthened. If you repeat the information enough times, the neurons form a “firing trace”. Once the trace is formed, then just starting the sequence triggers the rest of the items, and allows you to retrieve the memory. This is why you need to hear information over and over in order for it to “stick”.

Physical changes in your brain — Experience causes physical changes in your brain. In a few seconds new circuits are formed that can change forever the way you think about something or remember information.

Practice does make perfect – So whether you are trying to remember facts for your next text in school, or learn how to say “I would like a glass of wine” in a new language, or how to play the piano, the more you repeat the activity or thought, the stronger a trace you are making in your brain, and the more likely you will be to remember the information.

 

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100 Things You Should Know About People: #92 — There Is A Brain Area Dedicated To Perceiving Faces

Woman's face

Photo Credit: Katie Ricard

You are walking down a busy street in a large city and suddenly you see the face of one of your close relatives. Even if you were not expecting to see this person, and even if there are dozens, or even hundreds of people in your visual field, you will immediately recognize this as your (brother mother, sister, cousin). Not only will you recognize them immediately, you will also have an accompanying emotional response (love, hate, fear etc).

Fusiform face area – Although the visual cortex is huge and takes up a large amount of brain resources, there is a special part of the brain outside of the visual cortex whose role it is to recognize faces. It’s called the fusiform face area, or FFA (Kanwisher, 1997). This special part of the brain is also near the amygdala, which is the emotional center of the brain. This means that faces grab attention, are recognized quickly, and bypass the usual brain interpreting channels.

What do you think? Do you find you react to faces at websites? Do they grab your attention?

If you like to read the research:

Kanwisher, N., McDermott J., Chun, M. (1997). The fusiform face area: a module in human extrastriate cortex specialized for face perception. Journal of  Neuroscience, 17(11), 4302–4311.

 

 

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100 Things You Should Know About People: #88 — Your Brain Has A Special Response To People You Know

Your Uncle Arden invites you over to watch the World Cup and tells you to bring some friends. When you get there you see that there are several people you know (relatives and friends of relatives), and some you don’t know. It’s a lively bunch, and over food and the game on TV, lots of topics are covered, including soccer and politics. As you would expect, you have similar opinions on the topics of soccer and politics with some of your friends and relatives, and you disagree with some of them. You actually have more in common, in terms of soccer and politics, with some of the strangers you just met today than you have with some of your friends and relatives. The chart below shows the four possible combinations of people and similarities:

Chart of relationships and similarities

Does your brain react differently to these 4 combinations? — The questions that Fenna Krienen conducted research on are: Do you make judgments about other people based on how similar they are to you? Or is it more important that they be close to you, either a close friend or a relative? And if there are differences, will they show up on fMRI brain scans? When you think about people that you don’t know, but feel similar to, do the same brain regions light up as though you were connected to them through kinship or previous friendship?

Your brain responds to people you know — Krienen and team found tested these theories. They found that when people answered questions about friends, whether or not they felt they were similar to their friends, the medial prefrontal cortex (MPFC) was active. The MPFC is the part of the brain that is active in perceiving value and regulating social behavior. When people thought about others that they don’t know, but have common interests with (are similar to), the MPFC was not active.

What do you think? Does your brain respond specially to people you know?

If you want to read the research:

Krienen, Fenna M.,Pei-Chi, Tu, & Buckner, Randy L. (2010). Clan mentality: Evidence that the medial prefrontal cortex responds to close others. The Journal of Neuroscience, 30(41), 13906-13915; doi:10.1523/JNEUROSCI.2180-10.2010.

 

 

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100 Things You Should Know About People: #74 — Listening To Music Releases Dopamine In The Brain

 

Woman listening to music on headphones

Have you ever been listening to a piece of music and experienced intense pleasure, even chills? Valorie Salimpoor and team (2010) conducted research that shows that listening to music can release the neurotransmitter dopamine.

A wide range of music — The researchers used PET (positron emission tomography) scans, fMRI, and psychophysiological measures such as heart rate to measure reactions while people listened to music. The participants provided music that they said gave them intense pleasure and chills. The range of music varied, from classical, folk, jazz, elecronica, rock pop, tango, and more.

Pleasure vs. anticipated pleasure — The researchers saw the same pattern of brain and body activity when people were listening to their music as they see when people feel euphoria and craving when they get a reward. The experience of pleasure corresponded with dopamine release in one part of the brain (striatal dopaminergic system). When people were anticipating a pleasurable part of the music (participants were listening to their favorite music, so they knew what part of the music was coming next), then there was a dopamine release in a different part of the brain (nucleus accumbens).

Somewhat related is the very interesting TED talk by Benjamin Zander on Music and Passion.

What do you think? Do you get “chills” listening to music? Do you think the anticipation is as good as, or better than the experience?

And if you like to read the research:

Salimpoor, Valorie, N., Benovoy, M., Larcher, K., Dagher, A., & Zatorre, R. (2011). Anatomically distinct dopamine release during anticipation and experience of peak emotion to music. Nature Neuroscience.

 

 

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100 Things You Should Know About People: #69 — Your Brain Craves Surprises

Picture of Lucille Ball looking surprisedIn Neuro Web Design: What makes them click? I talk about the role of the “old” brain in scanning the environment looking for anything that is dangerous. This also means that the unconscious, old brain is looking for anything that is new or novel.

Water vs. fruit juice — Research by Gregory Berns (2001) shows that the human brain is not only looking for the unexpected, it actually craves the unexpected. Berns used a computer-controlled device to squirt either water or fruit juice into people’s mouths while their brains were being scanned by an fMRI device. Sometimes the participants could predict when they were going to get a squirt, but other times it was unpredictable. The researchers thought that they would see activity based on what people liked. For example, if people liked juice then they would see activity in the nucleus accumbens area of the brain. The nucleus accumbens is the part of the brain that is active when people are experiencing pleasurable events.

Liking surprise – The nucleus accumbens was most active when the squirt was unexpected. It was the surprise that showed activity, not the preferred liquid.

Berns must have enjoyed the research since he was surprised himself!

What do you think? Are you surprised that people crave surprise?

And for those of you who like to read the research:

Berns, Gregory S., McClure, S., Pagnoni, G., & Montague, P. (2001). Predictability modulates human brain response to reward. The Journal of Neuroscience, 21(8), 2793–2798.

 

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100 Things You Should Know About People: #57 — There Are 4 Types Of Creativity

Lightbulb

Have you heard someone say, “Oh, John – he’s so creative! I wish I was creative like that.” It makes it sound as if creativity is a natural skill or talent, like the ability to sing or paint. Other times people say “I’m going to a seminar to learn how to be more creative.” That makes it sound as if creativity is a skill that anyone can learn. So, which is it? Well, kind of both and kind of neither.

Four Types of Creativity – Arne Dietrich (2004) identifies 4 different types of creativity with corresponding different brain activities. Think of it like a matrix:

Matrix of 4 types of creativity

The Creativity Matrix

Creativity can be either emotionally or cognitively based, and it can also be spontaneous or deliberate. That gives you the four quadrants.

#1: Thomas Edison – Deliberate and cognitive creativity is the kind of creativity that comes from sustained work in a discipline. For example, Thomas Edison, the inventor of the electric light bulb, was a deliberate and cognitive creator. He ran experiment after experiment before he would come up with an invention. In addition to the light bulb, Thomas Edison also invented the phonograph, and the motion picture camera. One of his famous quotes is:

“I have not failed. I’ve just found 10,000 ways that won’t work.”

Continue Reading →

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100 Things You Should Know About People: #55 – During Sleep You Consolidate Learnings and Memories

Father and baby sleeping

You Sleep To Learn And Remember

Why do people sleep? — Well, not just people, but all kinds of animals sleep. When you think about it, it’s actually quite a strange idea that for 1/4 to 1/3 of each day we go unconscious and are oblivious to the world around us. Scientists for years have wondered and studied what goes on when we sleep and why we do it.

Some of the best research happens through serendipity — Matthew Wilson was studying brain activity in rats as they run mazes. One day he accidently left the rats hooked up to the equipment he used to record their brain activity. The rats eventually fell asleep, and to Wilson’s surprise, he found that the brain activity while they were asleep was almost the same as the brain activity when the rats were running the maze.

Learning and consolidating – Wilson started a series of experiments to study this more. And through his experiments he has come up with a theory, not just about rats, but about people too: When you sleep and when you dream you are reworking, or consolidating, your experiences from the day. Specifically you are consolidating new memories and making new associations from the information you processed during the day. Your brain is deciding what to remember and what to let go of, or forget.

Sleep don’t cram – Of course we’ve always heard the advice to “get a good night’s sleep” before a big event, or exam. It turns out that that advice was solid. If you want to remember what you have learned the best thing to do is to go to sleep after you learn and before you need to remember it.

And if you like to read research:

Ji D, Wilson MA (2007). ”Coordinated memory replay in the visual cortex and hippocampus during sleep.” Nature Neuroscience 10: 100-7.

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100 Things You Should Know About People: #49 — The Brain Looks For Simple Patterns

Examples of geons and objects

What do you see when you look at the x’s below?

xx    xx    xx    xx

Chances are you will say you see four sets of 2 x’s each. You won’t see them as 8 separate x’s. You interpret the white space, or lack of it, as a pattern.

People are great at recognizing patterns Recognizing patterns helps you make quick sense of all the sensory input that comes to you every second. Your eyes and your brain will want to create patterns, even if there are no real patterns there. Your brain wants to see patterns.

Individual cells respond to certain shapes In 1959, two researchers, Hubel and Wiesel showed that there are individual cells in the visual cortex of your brain that respond only to horizontal lines, other cells that respond only to vertical lines, other cells that respond to edges, and cells that respond only to certain angles. (In 1981 Hubel and Wiesel won a Nobel price for their work on vision).

The Memory Bank Theory Even with Hubel and Wiesel’s work in 1959, for many years the prevailing theory of pattern recognition was that you have a memory bank that stores millions of objects, and when you see an object you compare it with all the items in your memory bank until you find the one that matches.

You recognize objects by simple shapes – But research now points to the idea that we recognize certain basic shapes in what we are looking at, and we use these basic shapes, called geons, to recognize objects. Irving Biederman came up with the idea of geons in 1985. It’s thought that there are 24 basic shapes that people recognize, and that these shapes are the building blocks of the objects we see and identify.

The picture at the beginning of this article shows examples of Biederman’s geons and how they are incorporated into objects for pattern recognition.

Take-Aways:

  • Use patterns as much as possible, since people will automatically be looking for them. Use grouping and white space to create patterns.
  • If you want people to recognize an object quickly, use a simple geometric drawing of the object. This will make it easier to recognize the underlying geons, and thus make the object easier and faster to recognize.

What do you think? Have you tried using simple shapes to create your drawings and icons for people to recognize?

And for those of you who like to read the research:

Biederman, I., Human Image Understanding: Recent Research and a Theory in Computer Vision, Graphics and Image Processing, 1985, Elsevier.

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100 Things You Should Know About People: #48 — What You See Is Not What Your Brain Gets

Can you read this?:

Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, the oredr of lteetrs in a wrod is nto vrey iprmoetnt. Waht mttaers is taht the frist and lsat ltteer be in the rghit pclae. The ohter letetrs can be a ttoal mses and you can sitll raed wthuot mcuh probelm. Tihs is bcauseae yuor brian deos not raed ervey lteter, but raeds wrods and gruops of wrods.

I came across a similar paragraph in a book on Cognitive Psychology (Solso, 2005).

What our eyes see is not what our brain ends up with – We think that we are walking around looking at the world around us with our eyes, and that our eyes are sending information to the brain which processes it and gives us a realistic experience of “what’s out there”. But the truth is that what our brain comes up with is not exactly what our eyes are actually seeing.

The great interpreter – Our brain is constantly interpreting everything it sees. Take, for example, the picture below:

Gestalt illusion

What do you see? Your first reaction is probably that you are looking at a triangle with a black border in the background, and a white triangle upside down on top of it. Of course that’s not really what is there, is it? What’s there are some partial lines and some partial circles. Your brain creates the shape of an upside down triangle out of blank space, because that is what it is expecting to see. This particular illusion is called a Kanizsa triangle, named after an Italian psychologist (G. Kanizsa) that first came up with it in 1955.

Shortcuts to the world – Our brains create these shortcuts in order to try and quickly make sense out of the world around us. There are so many (millions) of sensory inputs coming into our brain every second, that it has to try to make it all make sense. So it uses rules of thumb, and extrapolates what it has experience with, to make guesses about what it is seeing. Most of the time that works, but sometimes it causes errors.

What you design may not be what people see – The take-away is that what we think people are going to see may not be what they do see. It might depend on their background, knowledge, familiarity with what they are looking at, and expectations. Conversely, we might be able to persuade people to see things in a certain way, depending on how they are presented. Here’s another example from the Solso book:

Stop War, Peace Now

By using different colored backgrounds we can draw attention and change the meaning of the sign.

What do you think? Do you think designers use these principles to draw attention on purpose? If you are a designer do you use these ideas? If we can read so well with all these misspellings, are typos even a problem?

Here’s the Solso book reference: Cognitive Psychology, edited by Solso, 7th edition, Allyn and Bacon, 2005.

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